As Director of Facilities at a private school in Houston, Texas, I have worked with Mr. Buckner and Watermark Restoration on many project, from mold remediation to remodels of classrooms, bathrooms and offices, as well as built-in custom cabinetry and work station projects.
I have been very impressed with the initial scope of work which Mr. Buckner presents, which then allows one the opportunity to understand all aspects of the project and then make any necessary changes before the work is begun. Mr. Buckner's attention to detail and willingness to work with the customer results in a very stress free project, because one knows every step of the way what is going to happen.
The fact that Mr. Buckner has always been timely in completion gives one a sense of confidence that he can be counted on and makes the planning that much easier - I haven't had to worry about giving dates to people as to when the project would be finished, so I can be planning move in schedules, etc.
I continue to use Watermark Restoration because they have proven to be competitive in pricing, reliable and flexible. I know once I approve the job it will be done as we discussed and I have always been extremely happy with the results.